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Troubleshooting & FAQ

Why can't I upgrade?

Updated Oct 25, 20261 min read

Billing messages and fixes.

Messages

"Billing is not configured yet. Contact support."
"This plan is not available yet."
"Could not start checkout.": try again, then contact support.

How do I upgrade to Professional or Lifetime?
How do I contact support?

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Accessibility

Adjust how this site looks, reads and moves. Changes apply right away and are remembered on this device.

Profiles

A starting point: each sets several options below, which you can still change.

Text

Text size

100%112%125%150%175%200%

Font

Readable uses Atkinson Hyperlegible; Dyslexia uses OpenDyslexic.

StandardReadableDyslexia

Wider text spacingMore space between lines, paragraphs, letters and words.

Color

Theme

Auto follows your device's setting.

AutoLightDark

High contrastDarker text, stronger borders and outlines.

Color saturation

NormalLowNoneHigh

Reading

Underline linksMakes every link stand out from the text around it.

Reading aid

Follows your pointer, or the keyboard focus.

OffLine guideFocus mask

Navigation & motion

Strong focus outlineA thick, high-contrast outline around whatever the keyboard is on.Large cursorA bigger mouse pointer.Stop animationsTurns off motion and transitions, whatever your device is set to.Keep messages openShort confirmations, like “Status set to Solved”, stay until you close them.

This button

Button position

Bottom leftBottom right

Hide the buttonYou can still open these settings: press Tab once on any page and choose “Accessibility settings”.

Why can't I upgrade?

Messages

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