How can we help?

Use AI to draft a short brief for a case, and understand your monthly AI allowance.

• How do I generate an AI case brief?
• How much AI can I use each month?

Open, organize, update and close your cases (matters).

• How do I delete a case?
• How do I filter and search my cases?
• How do I open a new case?
• How do I update a case or change its status?

Add, find, update and remove the people and businesses you represent.

• How do I add a client?
• How do I delete a client?
• How do I edit a client's details?
• How do I find a client?

What each email from eLegal Software means and when it's sent.

• Which account emails will I receive?
• Which billing emails will I receive?
• Which emails do my clients receive?

Public calculators, templates, blog and legal pages, no account needed.

• What free tools can I use without an account?
• Where can I read the terms, privacy policy and other legal pages?

Create your account, sign in, and find your way around eLegal Software.

• How do I create an eLegal Software account?
• How do I find my way around the app?
• How do I get a new verification email?
• How do I log out?

Bill clients from tracked time or manual lines, send invoices and record payments.

• How do I create a manual invoice?
• How do I create an invoice from tracked time?
• How do I delete a draft invoice?
• How do I download an invoice PDF?

Compare plans, understand limits, upgrade and manage your subscription.

• How do I manage billing, change my card or cancel?
• How do I switch from Professional to Lifetime?
• How do I upgrade to Professional or Lifetime?
• What does a plan limit message mean?

Export or delete your data, manage cookies and make privacy requests.

• How do I delete my account?
• How do I download all my data?
• How do I make a privacy (GDPR) request?
• How do I manage cookie preferences?

Find clients and cases quickly from anywhere in the app.

• How do I search for clients and cases?

Track billable and non-billable time with the timer or by hand.

• How do I delete a time entry?
• How do I log time manually?
• How do I review my time for the week?
• How do I track time with the timer?

Fix sign-in, form, timer, AI, billing and search problems, and get help.

• How do I contact support?
• What do the form error messages mean?
• Why can't I create my account?
• Why can't I delete my account?